Everything you need to know…
How do we provide good value?
Production Insurance by Charles Milnes gives you excellent cover for exactly what you need. You do not pay for lots of extras which you will never use.
Is Production Insurance flexible and extendable?
Yes – you can make any changes you want whenever you want. We do not charge for changes (other than any additional premium due).
What about other types of Production Insurance?
We can add any type of production insurance to your package (Commercial Producer’s Indemnity / Errors and Omissions / Breakdown and Extra Expense / Cast / Travel etc).
What are the main exclusions of my equipment cover?
Equipment is not covered in unattended vehicles between 9pm and 6am, and otherwise it must be completely hidden within a locked vehicle.
Do the policies cover Freelance crew?
Yes – freelancers are covered in the same way as employees, but only while working for you.
Can I change the amounts insured and the territories where the equipment is covered?
Yes – at any time. It just takes an email or phone call.
Where is my equipment covered?
Depending on the package you chose, equipment is covered both in your workplace/production office and outside (but in the UK only).
What about motor insurance?
We do not cover motor insurance.
Is there an Excess on the equipment Insurance?
Yes – it is £250.00 per claim.
Are there any charges when I pay by direct debit?
No – it is entirely interest free and there are no other charges at all.
If I hire equipment, do you cover loss-of-hire charges?
Yes – the amount depends on which Production Insurance package you take.
Do you charge any administration or policy handling fees?
No – there are no additional fees ever (even when there are changes to the policy).
Still have questions? Get in touch!
Communicating clearly with our customers is at the heart of our service. If your question isn’t on our list, then please don’t hesitate to get in touch. We’d be delighted to help.